The House is our way of rewarding you for being part of our world.

You earn points when you shop and engage with us. As your points grow, you unlock new rooms — and each room brings exclusive perks, rewards, and thoughtful surprises along the way.

The more you visit, the more you’re rewarded. Just like home 

Simply sign up and you’re in.

We’ll gift you 50 points just for joining — your first step inside The House.

Your points are always close by:

• Click the House icon that follows you around our website

• Or log in to your account to view your points balance and current room

When you’ve earned enough points:

1. Open the House icon or log into your account
2. Select your reward
3. Your reward code will appear there
4. Enter the code at checkout when you're ready to use it

We’ll also email you a reminder so you don’t miss it.

Once you unlock free shipping in your room:

• Your free shipping reward will appear in the House icon
• We’ll also send it to you via email

Simply copy your code and enter it at checkout when you’re ready to use it.

We love celebrating our House members.

Your birthday reward will:
• Appear in your House icon
• Be emailed to you as a reminder

When you’re ready to treat yourself, just enter your code at checkout.

Yes — points expire annually on your join date.

Redeem them before then or they’ll reset. After your anniversary, you’ll start fresh in The Garden Room and can unlock new rooms again.

A new season, a fresh beginning 

On your join-date anniversary:

• Your points reset
• You return to The Garden Room
• You begin unlocking rooms again

Every year is a new chapter inside The House.

You can earn points by:

• Shopping with us
• Signing up (hello 50 welcome points!)
• Celebrating your birthday
• Joining special promotions or bonus events

Keep an eye on your inbox for extra point moments

Unless otherwise stated, only one reward code can be used per order.